WSKG
2008 GENERAL AUCTION FAQ
Q:
Why is the On-Air portion of the WSKG Auctions only one
day this year?
A:
The Auctions are being condensed to a new single night
On-Air format that offers a faster-paced, high-energy
event while minimizing program interruptions. The
On-Air Auction date air time is May 3 from 5-11pm for
General,
where featured items will be auctioned live. The remainder
of our Auction items will be available at wskg.org, where
you’ll have even more chances to bid during the
extended online portions of our Auctions. Items
will be available for preview and bidding for one month
- May 3 – June 3 for
General.
Q:
I haven’t received my Express Bidder number. Can
they be used during the On-Air part of the Auctions this
year?
A:
Express Bidder numbers will no longer be issued due to
the format change of the Auctions.
Q:
Why are you only accepting credit cards as payment for
Auction items?
A:
Cash, checks or money orders will not be accepted as
forms of payment for Auction items. To streamline
the bidding and item pick-up process, credit cards will
be required. All successful high bids will be
charged at the conclusion of the Auction prior to pick-up.
Q:
Can I return items if I decide I don’t want them
later?
A: All
sales are final. WSKG cannot accept responsibility
for any discrepancy not reported to us at the time
of sale. All property is sold “as is”. WSKG
makes no warranties or representations of any kind
or nature with respect to the property, and in no event
will be responsible for the correctness or deemed to
have made any representation or warranty of description,
genuineness, attribution, provenance, historical period
or condition of the property. No statement on this
site, made at the sale, in the bill of sale or invoice,
or in the script or elsewhere, shall be deemed such
a warranty, representation or an assumption of liability.
Q:
How is the mailing and/or shipping and handling cost
calculated and what are per certificate charges?
A:
Shipping is based first on whether or not an item is
a certificate (which can be mailed) or merchandise (which
requires being shipped).
o Certificates:
Certificates can be sent via United States Postal Service
(USPS). If the value of the certificate is
under $100, the charge is $1.00 per certificate. This
amount covers postage and handling. Postage can vary
based on the weight of the materials that the donor
included with the certificate.
o If the value of the certificate is $100 or more, the charge is
$5.00 per certificate. Per certificate charges are based on total
retail value of the items sent. This amount in turn covers postage, handling
and the fee for Certified Mail. Certified Mail is used as a method of insuring
your items and ensuring that they are delivered directly to you.
o Merchandise:
Physical items can be sent via United Parcel Service
(UPS). Pack ‘N’ Mail of Vestal,
NY handles shipping arrangements and will directly
bill your credit card for applicable shipping fees. Shipping
fees are determined by Pack ‘N’ Mail, not
WSKG.
Q:
How do I know that I'm the high bidder?
A:
High bidders for the On-Air Auctions will be contacted
by telephone the same night of the Auction. High bidders
for the Online Auctions will be contacted by telephone
within 3 days of the Auction’s closing. Pick-up
and/or shipping arrangements will be made at that time.
To facilitate the efficiency of the confirmation and
delivery process, we ask that you please wait to have
a member of our Auction staff contact you. Once you confirm
a bid, you cannot retract it without exceptional circumstances.
Exceptional circumstances are limited to (1) clear typographical
errors and (2) WSKG Public Broadcasting materially changing
the description of the item after your bid. Exceptional
circumstances do not include the User bidding on or winning
a bid on multiple items, insufficient funds to pay for
an item, or changing your mind. You, the User, accept
and must comply with all the Auction terms, conditions,
and requirements delineated on the WSKG Public Broadcasting
auction screen. By making a bid, the User accepts all
the terms and provisions of this User Agreement and agrees
to be bound by the same.
Q:
How will I get the items for which I am the high bidder?
A: All
certificates and merchandise will be charged to your
credit card prior to pick-up or shipping. Cash,
checks or money orders cannot be accepted at the time
of pick-up. Certificates can be sent via USPS and merchandise
can be shipped via UPS. Shipping charges will be calculated,
based on total weight and size, for buyers of more
than one item. Pick-up and shipping arrangements will
be made at the time of your confirmation call.
IN-TOWN
PICK-UP DATES & HOURS:
Art
(On-Air & Online) & General (On-Air) May 8, 9,
10 12-7pm
General (Online) June 13 & 14 12-7pm
WSKG Studios, Vestal, NY
Click here for directions
OUT-OF-TOWN
PICK-UP DATES & HOURS:
Art
(On-Air & Online) & General (On-Air) May 19 2-6pm
General (Online) June 19 2-6pm
The Shops at Ithaca Mall (formerly Pyramid Mall), Ithaca, NY
Click here for
directions
Art
(On-Air & Online) & General (On-Air) May 20 2-6pm
General (Online) June 20 2-6pm
Arnot Mall, Elmira, NY
Click here for directions
If certificates or merchandise are not picked up at the time you set with
confirmation and you do not contact us prior to the original pick-up
date to make alternate arrangements, all items will be mailed/shipped
to you and your credit card will be charged for all applicable shipping
and handling fees.
Q:
What are the bid increments?
A:
A bid increment is the amount by which the current high
bid has to be increased for a new bid to be accepted.
List
Price
$1
- $49
$50 - $99
$100 - $249
$250 - $399
$400 - $749
$750 - $1999
$2,000 - $4,999
$5,000 - $9,999
$10,000+
|
Bid
Increment
$5
$10
$15
$25
$50
$100
$200
$250
$400
|
Q: How do I bid Online?
A:
Log on to wskg.org and click on the “Auctions” link.
Although you may browse the items without registering,
if you would like to bid online, you must register as
an online bidder. When you register, you will required
to enter a valid credit card in addition to being asked
for a user name. Your user name is any name you want
it to be as long as no one else has already chosen that
name. Your user name will be visible to other eBidders.
Once you are registered, you will receive an e-mail with
a password. You will then be able to log in with your
user name and password and place bids.
Q:
What if I have trouble bidding Online?
A:
You may submit a bidder request through our Auction site’s
Help Desk (under the “Help” menu) and it
will be directed to the appropriate department. Most
technical or site questions are primarily answered through
our Online Auction provider, Auction Anything. Specific
auction item questions are answered through the Auction
Department. If you need immediate assistance, you may
call Jennifer Zarrelli, Community Events Coordinator
at (607) 729-0100 x375.
Q.
How do Auction proceeds support WSKG Public Broadcasting?
A: The revenue generated through our Auction helps pay for the following: Quality
programming, such as NOVA, Frontline, Sesame Street, Antiques Roadshow and
local productions such as our weekly arts series, Expressions, and
New York State Emmy® award-winning documentaries like The Flood of ’35 and Glenn
Curtiss: The Forgotten Eagle.
Quality
educational services, being extended to our community
through our Education Department. WSKG strives to educate
the community about the best ways to view television
through a national PBS outreach initiative titled Ready
To Learn. These outreach services include free workshops
for parents, childcare providers and other early childhood
professionals and the distribution of children's books.
Our Education Department also provides training sessions
that show teachers how to integrate various instructional
media types into their classroom curriculum.
Quality
interactive, web-based materials, like WSKG's EdVideo
Online for students and teachers to explore standards-based
multimedia on-demand, enhancing classroom instruction
and on-demand podcasts of our local programs and interviews.
These
initiatives are funded, in part, by the revenue received
by our Auctions.
 Art
and General Auction Donations Now Being Accepted!
To
donate artwork for the Art Auction
Email Laura
Sehn, Auction Associate
or call (607) 729-0100, ext 399
To donate merchandise for the General Auction or volunteer
Email Jennifer
Zarrelli, Community Events Coordinator,
or call (607) 729-0100, ext 375
MAKE
SURE TO SPREAD THE WORD!
All proceeds from our Auctions benefit WSKG's TV,
radio and educational services. Tell your friends and co-workers!
Support our organization by getting everyone in on the auction action.
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Auctions, etc
